Natural Beauty Salon Privacy Policy
Last Updated: September 2026
At Natural Beauty Salon, we respect your privacy and are committed to keeping your personal information safe and secure. This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our salon, book an appointment, or communicate with us.
Information We Collect
When you become a client of Natural Beauty Salon, we may collect information such as:
Your name
Mailing address
Phone number
Email address
Birthday
Appointment and service history
Your preferred method of appointment confirmation
Payment information, including credit or debit card information when you choose to keep a card on file
When you choose to save a card on file, your payment information is securely processed and stored through our salon booking and payment system. Natural Beauty Salon does not retain or have access to your complete card number.
How We Use Your Information
We collect this information to provide you with the best possible salon experience. Your information may be used to:
Schedule and manage your appointments
Send appointment confirmations, reminders, and other service-related communications
Contact you regarding changes or questions about your appointments
Maintain accurate client records
Process payments and securely maintain a card on file when requested
Send salon news, special offers, promotions, birthday messages, and other marketing communications when you have opted in to receive them
Improve our services and client experience
Your birthday may be used to provide birthday-related offers or special promotions.
Text Message (SMS) Communications
If you choose to receive text messages from Natural Beauty Salon, you may receive appointment reminders, confirmations, and/or promotional messages at the phone number you provide.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You can opt out of promotional text messages at any time by replying NOPROMOS. Once we receive your request, we will remove your phone number from our promotional SMS list.
Please note that opting out of promotional messages does not necessarily prevent us from sending important appointment-related or service communications, such as appointment confirmations, reminders, cancellations, or other messages necessary to manage your appointments.
If you have questions about our text messaging practices, please contact us using the information below.
How We Protect Your Information
We take reasonable steps to protect the personal information entrusted to us and limit access to client information to those who need it to provide salon services and operate our business.
Natural Beauty Salon does not sell or rent your personal information.
We do not use or share your personal information with outside parties for their own marketing purposes. We may use trusted service providers, including our salon scheduling, payment, and communication software, when necessary to provide appointment scheduling, reminders, text messaging, payment processing, and other salon-related services. These providers are only given the information necessary to perform those services.
Payment information is handled through secure payment-processing systems. When a client chooses to keep a card on file, the payment information is securely maintained by the applicable payment processor rather than being stored directly by Natural Beauty Salon.
Your Privacy Choices
You may contact us at any time to:
Ask what personal information we have associated with your client profile
Request that your information be updated or corrected
Ask questions about how your information is used
Opt out of promotional emails or text messages
Request deletion of information where appropriate
Request removal of a saved payment method, subject to any outstanding appointments, transactions, or legal requirements
Please understand that certain information may need to be retained when required for appointment records, business operations, legal, accounting, payment, or other legitimate purposes.
Third-Party Links
Our website or communications may occasionally contain links to other websites or services. Natural Beauty Salon is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may occasionally update this Privacy Policy as our business, services, or technology change. Any updates will be posted on our website with the revised date.
Questions About Your Privacy
We want you to feel comfortable and confident when providing your information to us. If you have any questions or concerns about your privacy, please don’t hesitate to reach out.
Natural Beauty Salon, 105 S Michigan Ave. Big Rapids, MI 49307
Phone: 231-527-1214
Email: beautybybrookebentley@gmail.com